Poornima Jayaraman

Poornima Jayaraman has extensive work experience in the field of quality analysis and training. Poornima currently works at Chargeback Gurus as a Training Lead, a position they have held since August 2022. Prior to this role, they served as a Senior Process Trainer at Chargeback Gurus from October 2020 to November 2022. In April 2020, Poornima started their career at Chargeback Gurus as a Senior Quality Analyst and worked until October 2021.

Before joining Chargeback Gurus, Poornima worked at Accenture in India as a Quality Analyst from June 2016 to October 2019.

Poornima began their professional journey at GlobalLogic as an Analyst from April 2015 to April 2016.

Overall, Poornima has acquired experience in quality analysis, training, and process management throughout their career.

Poornima Jayaraman received a Bachelor's degree in Information Technology from Jyothisamithi College of Engineering & Technology. Additionally, they obtained certifications in Certified payment professional from Chargeback Gurus, an Inc. 5000 company in August 2022, and The Coaching Habit (getAbstract Summary) from LinkedIn in June 2022.