CN

Cecile Nosibor

Senior Customer Success Manager at Chargebee

Cecile Nosibor has a diverse work experience spanning over several industries and roles. Cecile currently holds the position of Senior Customer Success Manager at Chargebee, starting in April 2022.

Prior to that, they worked at Concourse Display Management, where they served as the Group Client Servicing Lead from January 2020 to February 2021. In this role, they supervised a team of 6 Client Project Managers and managed the overall P&L performance and customer satisfaction of key accounts.

Before that, from October 2017 to January 2020, they held the position of Client Servicing Lead APAC at Concourse Display Management. In this role, they built and managed a team of 3 Client Project Managers, created Ways of Working and processes for the CPM department, and maintained close client relationships.

Cecile also worked at IBM, where they held two roles. From January 2017 to September 2017, they served as the Regional Customer Success Manager - APAC for IBM Watson Marketing. Cecile was a dedicated Subject Matter Expert (SME), advising clients and partners on their digital marketing practices. From May 2015 to January 2017, they were the Relationship Manager - APAC, responsible for building and maintaining client and partner relationships across the APAC region.

In 2014, Cecile worked at eBay Enterprise as a Regional Sales Manager, focused on delivering data-driven email and cross-channel marketing solutions.

From 2012 to 2013, they worked as an Account Manager Group at SmartFocus, managing commercial relationships with Enterprise and Medium-sized accounts.

Prior to that, they held various roles, including Key Account Manager at Opti-Time in 2011, Sales Representative - I.T Market at SG Equipment Finance from 2009 to 2011, Sales & Marketing Assistant - V.I.E at Societe Generale Equipment Finance - SGEF from 2008 to 2009, Account Sales Manager at ECS (now Econocom) in 2007, and Assistant Brand Manager at ARC International in 2006.

Overall, Cecile Nosibor has a strong background in customer success management, client servicing, relationship building, and sales across different industries.

Cecile Nosibor obtained a Master's Degree in International Business Management from EBS Paris - European Business School, from 2003 to 2007. Furthermore, they also attended the IBM Global Sales School, although no specific degree or field of study information was provided for this institution.

Links

Org chart

Timeline

  • Senior Customer Success Manager

    April, 2022 - present

View in org chart