Seynabou SOW

Head of Customer Experience at Chargel

Seynabou SOW has a diverse work experience spanning various industries, with a focus on customer service, sales, and supply chain management.

Seynabou is currently working at Chargel as the Head of Customer Experience, a role they started in March 2023. Prior to this, they held the position of Senior Sales Manager at the same company, starting in March 2022.

Before joining Chargel, Seynabou worked at Fracht Senegal as a Customer Service Manager from January 2021 to March 2022. Seynabou also held the position of Business Development Manager at the same company, starting from April 2019.

Seynabou has also worked at A.P. Moller - Maersk, where they held various positions. Seynabou served as an SCM Care Team Leader from January 2019 to March 2019. Prior to that, they worked as a Team Leader in the Projets Department from April 2018 to January 2019. Seynabou started their tenure at A.P. Moller - Maersk as a Customer Service Coordinator in February 2016 and held the position until April 2018.

Earlier in their career, Seynabou worked as a Chargée Achat et Support Filiales at CSI MATFORCE from October 2014 to February 2016. Seynabou also gained experience as a Stagiaire Distribution Physique at L'Oréal from August 2012 to February 2013.

Seynabou began their career as an Auditeur Supply Chain en alternance at BEM ISLI from September 2011 to June 2012. Seynabou also worked as a Responsable Pool Exploitation at SONATEL from March 2011 to June 2011.

Furthermore, Seynabou has experience in logistics, having worked as an Agent Logistique at SONATEL from July 2008 to September 2008, and as an Agent Logistique sur Entrepôt at Kwatsons Ghana Limited from June 2008 to July 2008.

Overall, Seynabou SOW has a strong background in customer experience, sales, and supply chain management, with a wide range of roles and responsibilities throughout their career.

Seynabou Sow's education history begins in 2007 when they obtained a BTS et DTS Commerce International from Institution Sainte Jeanne d'Arc Post Bac - Dakar. Seynabou then pursued a Master in Management at Bordeaux Management School from 2009 to 2011. In 2011, they enrolled at Institut Supérieur de Logistique Industrielle - ISLI BEM and completed a Titre Certifié niveau 1 - Manager de la chaine Logistique in Logistics, Materials, and Supply Chain Management in 2013. In addition to their formal education, Seynabou Sow obtained additional certifications including SCALE - Certification d' "Auditeur Supply Chain" in June 2012 and SCOR certification from the Supply Chain Council in June 2012.

Links

Timeline

  • Head of Customer Experience

    March 1, 2023 - present

  • Senior Sales Manager

    March, 2022