Joseph Caughman has a strong background in client success management and dialer operations. Joseph worked as a Client Success Manager at ChaseData Corporation, focusing on achieving customer satisfaction and success. Prior to that, they held the role of Contract Dialer Operations Supervisor/Manager at Strategic Link Consulting, where they handled daily loads to the dialer system and set up campaigns and IVRs. Joseph also has experience as a USIS IES System Administrator at Equifax, where they ensured the efficiency and performance of the sales teams' dialing system. Additionally, they served as a Dialer Supervisor at GreenSky™ and as a Dialer and Inventory Administrator at Community Loans of America, where they managed dialer systems and trained colleagues in effective dialer management techniques.
Joseph Caughman has a diverse education history. In 1982, they attended First Baptist High School, where they received their diploma in College Prep in 1986. Later, they enrolled at Westwood College-Online Campus from 2004 to 2005, focusing on Computer Network Engineering. Joseph also pursued Business Administration and Management, General at the College of Charleston, although specific dates of attendance are not provided. In 2018, they attended the University of Georgia and earned a Certificate in Project Management.
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