Sophia Ebere-Shepherd

Sophia Ebere-Shepherd has a diverse work experience history. Sophia is currently working as a Support Analyst and Admin at Chatdesk since September 2021. From March 2022 to July 2022, they worked as a Client Support Specialist at Pretsl.

In 2021, Sophia also participated in an HNG Internship as a Frontend Developer for a brief period from August 2021 to September 2021.

Prior to that, they gained substantial experience at Afrimash, starting as a Junior Lead Customer Service Representative from August 2019 to March 2020. Sophia then progressed to the role of Acting HOD Customer Experience from March 2020 to June 2020. Afterward, they served as a Senior Lead Customer Experience and Account Executive from June 2020 to September 2020. Finally, they held the position of Senior Lead IT Project and Support from October 2020 to January 2021.

Furthermore, they have experience in academia as an Assistant Lecturer at The Polytechnic Ile-Ife from December 2018 to August 2019.

Through their various roles, Sophia has developed a diverse skill set and gained expertise in multiple areas such as customer support, project management, and frontend development.

Sophia Ebere-Shepherd attended Obafemi Awolowo University from 2012 to 2017, where they pursued a Bachelor of Science degree in Computer Science.