Vp, Community Experience

Operations · New York, United States

Job description

About us:

Chief is the largest network of senior executive women, representing more than 10,000 companies and 77% of Fortune 100 companies. Chief members are located across the U.S. and 40% are in the C-Suite. 

Chief is designed to help our members maximize their leadership impact through powerful connections, valuable insights, and executive development. We offer a wide range of services both in-person and on our digital platform. We have clubhouse locations in New York, Los Angeles, Chicago, San Francisco, and Washington, DC where our members can come together in community including at Chief-hosted events. 

Diversity, equity, inclusion, and belonging are central to our community and how we work. Knowing that our people are the most important driver of our success, we focus on building teams where the power of diverse voices, identities, perspectives, and experiences is celebrated.

Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures and we’ve been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies.

About the Role:  

Chief is seeking an experienced executive to lead the Community experiences for our members — creating opportunities for our members to connect and grow together as leaders. This role drives the Community strategy across our experiences — Events, Local Clubhouse Operations, Regional Community Management, and our Digital Community Groups. The ideal candidate is based in New York City, able to travel often and as needed across the US, and able to host multiple evening events on a weekly basis. 

What you’ll do: 

  • Develop the overarching strategy for community engagement at Chief, bringing members together in local and regional markets and across other key dimensions such as function, industry, seniority, and intersectional identities.
  • Clearly articulate the strategy for local community engagement across all of the Chief markets as our members continue to desire more in-person experiences focused on clear learning and outcomes.
  • Lead definition of a member segmentation and curation strategy that ensures we are being thoughtful about whom we bring together as part of each event and experience.
  • Define a perspective on how we evolve our digital community strategy and moderation for key community groups that span across geographic areas.
  • Design an Events strategy that helps to deliver leadership outcomes for senior executives that can be executed both nationally to all members and uniquely for local markets. Partner closely with the Programming team within Marketing to align on content strategy and speakers.
  • Manage the Community team across our major markets, enabling them to understand members within their markets, their unique leadership needs and how best to bring this community together to build connection and learning. 
  • Guide and direct Clubhouse operations across our five locations in the US by developing a comprehensive strategy for Clubhouse attendance, revenue generation, and real estate planning.
  • Continue to adapt, iterate, and refine our strategy, solutions, and content based on member feedback and impact to ensure results meet objectives.
  • Develop a perspective on the best way to measure impact and member outcomes against your strategy.

What you’ve done and enjoy doing:

  • Extensive experience designing, creating, and implementing in-person, local experiences to drive Community and Engagement. 
  • Strong leadership and management skills, particularly managing Community and Hospitality teams. 
  • An entrepreneurial spirit – you love to dig into opportunities, and build unique experiences that are tailored to our member base.
  • Goal-oriented — you set clear and measurable objectives, can manage budgets and move with intention, speed, and precision.
  • Energized by member interactions – you enjoy being customer facing, partnering to understand members’ needs, and building ongoing relationships.
  • The ability to become a trusted and respected business partner recognized for developing a strong point of view and best practices for developing Community experiences. 
  • Experience working in a fast-paced/startup environment with multiple initiatives
  • Must be authorized to work in the United States

Why You'll Want to Work Here:

  • Competitive salary and equity
  • Flexible vacation policy and 4.5 day work weeks
  • 20 weeks of paid gender neutral parental leave
  • Full medical, dental, and vision packages, 401(k)
  • Opportunity to work for a startup focused on driving real change for women in business
  • Opportunity to create and attend inspiring experiences and events with leaders of the industry
  • Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers
  • Lifestyle and Learning Stipends available

While we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework.

At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.

The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.

The base salary for this role is: $250,000

Chief participates in the E-Verify Program in certain locations, as required by law.



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