Henrique Girardi dos Santos

Henrique Girardi dos Santos is an experienced professional in customer support and technical leadership, currently serving as a Member at Support Driven since December 2023. Previously, Henrique held multiple roles at Chili Piper from August 2021, including Manager and Team Lead in the Department of Customer Love, focusing on enhancing customer experience with inbound conversion software. Prior experience includes serving as Atlassian Support Technical Lead at e-Core and SAP as a Senior HEC Technical Lead, where responsibilities included system management and customer support. Earlier roles in development included working at CNM and Universidade La Salle, creating web systems with technologies such as PHP and PostgreSQL. Henrique has advanced education with multiple MBAs from Universidade La Salle, specializing in Strategic People Management, People Management and Coaching Leadership, and a Technologist degree in Systems for Internet.