Aera Marcelo

Aera Marcelo possesses extensive experience in banking and customer service, currently serving as the Unit Head for Frontend and Inhouse Correspondence and previously for Backend Collections and Training at China Bank PH since November 2019. Prior roles include Agency Coordinator and Account Specialist at the Bank of the Philippine Islands from May 2014 to November 2019, and Customer Service Associate at East West Banking Corporation from June 2011 to April 2014. Aera's educational background includes a Bachelor of Arts in English from the Polytechnic University of the Philippines, completed in 2011.