Ronald B.

Ronald B. possesses extensive experience in leadership roles across various industries, primarily focusing on customer and employee experience, operations, and change management. Positions held include Senior Director for Guest and Employee Experience at Chipotle Mexican Grill, General Manager for Continuous Improvement and Change Management at Delta Air Lines, and Director of Western Region Contact Center Operations at Ameriprise Auto & Home Insurance. Additionally, Ronald served as Director of Operations at M.B.C., Inc. and Director of Customer Care at AT&T. Ronald B. holds a Bachelor's degree in Business Administration and Management from Bellevue University.