CB

Carl van Den Berg

Senior Customer Delivery Manager at Chorus

Carl van den Berg has extensive work experience in various roles and companies.

From 2001 to 2007, they worked as an ICT Manager for Great Kei Municipality.

In 2009, they joined Need A Nerd as a Desktop/Systems Engineer, where they provided support services to clients and identified business opportunities.

In 2011, they joined MYOB as a Partner Enablement Specialist, where they provided technical support and coaching to accountants, achieving high customer satisfaction and exceeding sales targets.

Since 2012, they have been working at Chorus NZ Limited. Carl started as a Senior Service Delivery Specialist, ensuring excellent service experience for customers and participating in industry meetings to discuss process improvements. Carl was later promoted to Service Delivery Manager and then to their current role as Senior Service Delivery Manager in 2018. In their current position, they manage the operational relationship between internal and external stakeholders, focusing on improving the customer experience and implementing service plans. Carl has consistently demonstrated their expertise in relationship management, process improvement, and governance design.

From 1985 to 1989, Carl van den Berg attended Cambridge, although the degree earned and field of study pursued during this period are unspecified.

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