Nicci Maguire

Nicci Maguire has a diverse work experience spanning several companies. Nicci worked at Chorus NZ Limited from 2012, initially as an Implementation Specialist, and then as an Implementation Manager. Nicci'sresponsibilities included managing the implementation of customers onto Chorus Systems, including system setup, training, and customer liaison. Nicci also ensured the impacts of system and project implementations on customers were managed and minimized. In 2015, Nicci became a Team Manager - Manage Agree at Chorus NZ Limited, and in 2018, they transitioned into the role of Customer Migration Manager.

Prior to their time at Chorus NZ Limited, Nicci worked at Telecom New Zealand. From 1998 to 2007, they served in various roles within the Customer Services department. In 2007, they became a Resource Planning Manager - Channel Planning, where they identified and implemented solutions to improve customer experience and optimize resource utilization. From 2010 to 2011, Nicci worked as a Performance Manager - Channel Planning, responsible for analyzing contact center trends and optimizing resource allocation. In 2011, they briefly served as an Operations Manager - Channel Planning, where they oversaw workforce management functions and supported the Contact Center management team during critical incidents.

Nicci's work experience dates back even further to their time at The Automobile Association from 1984 to 1993. Nicci held the role of Investment Specialist during this period.

Throughout their career, Nicci Maguire has developed a strong skill set in implementation management, customer liaison, workforce optimization, and resource planning.

Nicci Maguire attended Wellington Girls College from 1980 to 1984, but the specific degree and field of study they pursued during that time are unknown.