Hisaomi Kobayashi

Community Leader (Community and Operations manager) at CIC

Hisaomi Kobayashi has a diverse work experience in various companies. Hisaomi worked as a Community Leader (Community and Operations Manager) at CIC (Cambridge Innovation Center) starting in December 2022. Prior to this, they served as a Senior Community Manager at WeWork from November 2019 to November 2022. Their responsibilities included leading a team of 33+ employees, managing 13 WeWork locations in Tokyo, and leading the Bitlock project and Growth campus.

Before joining WeWork, Kobayashi worked at Starbucks for a significant period. Hisaomi held the role of Manager and fulfilled various responsibilities at different store locations. From 2018 to 2019, they served as the Store Manager & Acting District Management at Shinjuku Store. Hisaomi also managed the Starbuck Reserve concept store from 2016 to 2018, effectively uplifting the brand. In addition, they worked as a Demand Planner in the Supply Chain Division from 2014 to 2016, successfully achieving KPIs on logistics strategy and ensuring a stable supply of paper supplies and coffee beans for a business worth 150 billion JPY.

Kobayashi made significant contributions during their tenure as Store Manager at Shinjuku Lumine Est store from 2011 to 2014, including increasing sales by 110% and achieving the 2nd rank in seasonal beverage sales out of 1,000 stores. Furthermore, as the Store Manager at Kisarazu store from 2008 to 2010, they broke the sales record on the opening day and received the No. 1 score in customer surveys for all 100 stores in East Kanto Area.

Kobayashi's prior experience also includes working as the Store Manager at Umihotaru Parking Area Store from 2007 to 2008. Hisaomi successfully opened the store in a new market and segment, resulting in a 130% increase in sales compared to the sales budget.

During their tenure at Starbucks, Kobayashi received several awards, including the Manager of the Quarter award in 2007 and 2011, and they were also recognized as a Black Apron Starbucks Coffee Master. Hisaomi served as part of the Partner Blend committee, representing a team of 13 store managers and 30,000 employees, with a focus on creating a positive work environment. Hisaomi actively collaborated with stakeholders internally and externally throughout their various roles.

Hisaomi Kobayashi pursued their Master of Business Administration degree at Aoyama Gakuin University from 2021 to 2023. Further details regarding their field of study were not provided.

Links

Previous companies

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Timeline

  • Community Leader (Community and Operations manager)

    December, 2022 - present