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Dahnish Imani

Employer Solutions Team Administrator at CIPD

Dahnish Imani has a diverse work experience spanning over several years. Dahnish began their career as a Recruitment Consultant at The Expert Finders in 2014 and worked there until 2015. Dahnish then joined Sainsbury's as a Technical Sales Advisor in the Phoneshop department, where they demonstrated strong product knowledge and provided excellent customer service.

In 2016, Dahnish joined Metro Bank as a Cashier, where they excelled in handling transactions and ensuring customer satisfaction. Dahnish later transitioned into the role of a Retail and Business Banking Customer Service Representative, where they focused on opening accounts and promoting the bank's services.

In 2019, Dahnish moved to the CIPD organization, initially working as a Membership Enquiries - Customer Service Representative. Dahnish played a crucial role in the renewal campaign and achieved impressive results. Dahnish then moved on to the role of Learning Enquiries - Customer Service Representative, where they developed in-depth product knowledge and effectively promoted CIPD products and services.

Currently, Dahnish is working as an Employer Solutions Team Administrator at CIPD. Dahnish is responsible for delivering excellent service to key clients and providing support across employer engagement. Dahnish'srole involves creating and maintaining high-quality collateral for employer engagement purposes.

Overall, Dahnish's work experience highlights their customer service skills, sales expertise, and ability to thrive in target-driven environments.

Dahnish Imani completed their secondary education at Ernest Bevin Academy, where they obtained their GCSEs. Dahnish then pursued A Level courses at GEMS Education from 2008 to 2010. Afterward, they attended De Montfort University from 2010 to 2013, where they obtained a Bachelor of Science degree with Honors in Media Production. In November 2020, Dahnish also earned a certification in Cybersecurity at Work from LinkedIn.

Links

Timeline

  • Employer Solutions Team Administrator

    September, 2021 - present

  • Learning Enquiries Customer Service Representative

    August, 2019

  • Membership Enquiries Customer Service Representative

    May, 2019

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