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Aviv El-Baz

Technical Success Manager at CircleCI

Aviv El-Baz has a diverse work experience spanning across various industries. They started their career as an Administrative Intern at Columbia Artists Management in 2011, where they managed communication, maintained contract files, and provided administrative support to the team.

In 2014, Aviv interned at Madison House, where they managed website revisions, organized artists' touring binders, and assisted in contract entry and maintenance.

In 2015, Aviv gained experience as a Sales Associate at The Crown Collections, where they communicated with clients, planned large-scale event activations, and managed the e-commerce site. They also worked as an Intern at Brand Aware Consulting, generating marketing content, assisting the CEO with research, and helping with clients' creative projects.

During the same year, Aviv also worked at Colorado Chautauqua National Historic Landmark as Box Office Staff, where they provided excellent customer service, exceeded sales expectations, and interacted with a diverse clientele. They also worked as an Account Manager at Colorado Parent Magazine, managing a portfolio of clients and achieving revenue growth.

From 2015 to 2019, Aviv worked at 5280 Magazine, initially as a Marketing Intern, where they created social media blasts, planned events, and assisted in sales and client communication. Later, Aviv took up the role of Account Manager, providing client services and preparing advertising proposals. They were also responsible for creating recaps of advertising campaigns using Adobe InDesign.

In 2019, Aviv joined JumpCloud as a Customer Success Manager, where they focused on managing customer relationships and ensuring their success.

Currently, Aviv is working at CircleCI as a Customer Success Manager, where they have held roles as Customer Success Manager, SMB, and Technical Success Manager.

Overall, Aviv's work experience reflects a strong background in customer success, account management, and marketing, with a demonstrated ability to deliver results and provide exceptional customer service.

Aviv El-Baz completed a Bachelor's degree in Communication and Media Studies from the University of Colorado Boulder, from 2010 to 2014. Prior to that, they attended Eleanor Roosevelt High School from 2006 to 2010, but no specific degree or field of study is mentioned. In addition to their formal education, Aviv El-Baz has also earned a certification as a RYT Yoga Teacher from Yoga Alliance.

Links

Timeline

  • Technical Success Manager

    July, 2022 - present

  • Customer Success Manager SMB

    June, 2021

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