Jennie Burke

Jennie Burke has diverse and extensive work experience in various roles and industries. Jennie is currently working as a Real Estate Agent at 3DX Real Estate, leveraging over 20 years of experience from their mentor, Julie Fischer, to help people find their ideal homes and sell properties in Michigan.

Prior to their current role, Jennie worked at Cision as the Head of Technical Solutions Consultants. In this position, they were responsible for managing and overseeing Insights Platform Support in the US, Germany, and India. Their role focused on establishing a strong partnership between the Cision Insights Teams and Consultants to ensure effective adoption of new technologies and drive customer retention and growth through successful implementation of platform solutions.

Before joining Cision, Jennie held multiple roles at Coretek Services. Jennie started as a Desktop Support Specialist and eventually progressed to become a Project Manager/Analyst. Their responsibilities included coordinating the application packaging process, organizing packagers for User Acceptance Testing (UAT), and providing application rationalization for clients. Jennie also served as a Service Desk Manager and Account Manager, where they led strategic client relationships, provided senior leadership with business insights, and ensured the delivery of high-quality services by the Service Desk team.

Earlier in their career, Jennie worked at CareTech Solutions as an Applications Support Analyst, Senior Information Technical Analyst, and Senior Field Engineer. Their roles involved implementing and coordinating the testing process for application implementation, troubleshooting and implementing fixes for technical issues, and leading warranty repairs for Workstations on Wheels (WOW) in the main hospital and remote sites.

At XCEND Group, Jennie worked as a Customer Engagement Manager, where they coordinated sales and consulting teams, determined customer needs, and facilitated product deployments.

Jennie's work experience also includes positions at the University of Michigan and MCIT University of Michigan. At the University of Michigan, they held roles as an Application System Analyst/Programmer Senior, Enterprise BA, and Team Lead. At MCIT University of Michigan, they served as an Interim Manager and held responsibilities such as providing desktop support, leading software packaging projects, and developing standard operating procedures.

Early in their career, Jennie worked at EDS/GM OnStar as a Systems Administrator, where they played a key role in upgrading client machines.

Overall, Jennie Burke's work experience showcases a strong background in project management, technical support, client relationship management, and leadership across various industries.

Jennie Burke's education history includes a Master's Certificate in Project Management IS/IT from Villanova University in 2010. In 2008, they received Lean Training from the University of Michigan but did not obtain a degree or field of study from that program. Similarly, in 2005, they completed Basic Management training at the University of Michigan Ross School of Business, but no degree or field of study is mentioned. Jennie holds a Bachelor of Science degree in Psychology from Western Michigan University, which they obtained from 1993 to 1995. Before that, from 1991 to 1993, they attended Adrian College and completed the School of Arts and Sciences, although the specific degree name is not provided.

In addition to their formal education, Jennie Burke has obtained several certifications. In August 2023, they obtained the Brandwatch Reviews Foundations certification, the Foundations in Customer Education certification, and the Vizia Foundations Certificate, all from Brandwatch.