Rod Netterfield Ccxp

Rod Netterfield CCXP is an experienced customer experience leader currently serving as the Chief Customer Officer for the City of Gold Coast since 2024. With a robust career spanning over two decades, Rod has held significant roles including Director at HUMIND and Fractional Chief Customer Officer, providing strategic guidance in customer-centric strategies. Previous positions include Head of Experience Design and Improvement at Griffith University, General Manager at Auto & General, and Program Manager at Foxtel, among others. Rod's educational background includes an MBA from Griffith University and ongoing participation in the LGBTQ+ Executive Leadership Program at Stanford University.