Kenneth LaChance is an experienced IT professional currently serving as a Senior System Analyst and IT Specialist for the City of Sterling Heights since April 2022. Kenneth's previous roles include Network Engineer at iwerk, Technical Support Engineer at US Medical Management, and Network Administrator at both Billhighway and US Medical Management. With a solid foundation in troubleshooting, system maintenance, and support management, Kenneth possesses expertise in Active Directory, Microsoft Exchange, network diagnostics, and VoIP infrastructure. Kenneth holds a Bachelor of Applied Science in Information Systems Engineering with a specialization in Networking and Security from American Business & Technology University, as well as degrees in Information Systems and Cybersecurity from ITT Technical Institute.
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