Geoff Keenan

Geoff Keenan has a diverse work experience spanning over a decade. Most recently, they worked at PrepayPower as a Continuous Improvement Quality & Training Manager starting in February 2020. Prior to that, Geoff was the Head of Sales & Customer Care at City Wonders, where they managed customer experience, service levels, budgets, and headcount. From 2011 to 2017, they held the role of Customer Care & Channel Support Manager at Marriott International. Before that, Geoff worked at Marriott Vacations Worldwide Corporation, where they established and managed the Service Recovery team and also served as a Customer Engagement Specialist.

Geoff Keenan obtained a Bachelor of Arts (B.A.) degree in History and Psychology from University College Cork, which they attended from 2002 to 2005. In 2007, they pursued a Master of Arts (MA) degree in International Tourism at the University of Limerick, completing their studies in 2009. Later, in 2014, Geoff acquired a Certificate in Digital Marketing from Munster Technological University, where they were enrolled from 2014 to 2015. In addition to their formal education, Geoff Keenan also holds certifications in Prince 2 Practitioner from AXELOS Global Best Practice, obtained in April 2017, and Occupational First Aid from FETAC (Further Education and Training Awards Council), obtained in 2014.