Abiola Oyefeso

Abiola Oyefeso is a seasoned professional with extensive experience in customer success and experience management. Currently serving as a Customer Success Manager and Customer Experience Manager at Civica since December 2019, Abiola previously worked as a Customer Experience Consultant at Membership Engagement Services. Prior experience includes a significant role at Naspers Limited, where Abiola led customer support and call center operations, emphasizing user verification and sales management. Abiola's career began at OLX, progressing from a Senior Classifieds Moderator to Customer Service Lead, and includes early experience as a Product Ambassador intern at Dealfish.com and an Analyst intern at Chevron. Educational qualifications include a Project Management degree from the Red and Yellow School of Logic and Magic and a Bachelor of Science in Business Administration and Management from the University of Lagos.