Paul Williamson

Paul Williamson is an experienced professional in IT service management, currently serving as Service Desk Manager at Claritas Solutions Limited since February 2022. Previously, Paul held the position of Service Delivery Manager at DAZN Group and returned to Claritas Solutions Limited as Service Desk Manager from January 2019 to October 2021. Paul's career includes significant roles at Redcentric as Customer Services Manager, where responsibilities encompassed overseeing 1st line service delivery and managing a 2nd line Technical Support team. Additionally, Paul worked at InTechnology Plc in various capacities, including Service Desk Manager, Customer Services Team Leader, and CSR, and began the career at Royal Mail as an ACA.