CP

Claire P.

B2c Customer Support Team Leader at Cleeng

Claire P. has an extensive work experience, beginning in 2007 with eTelecare Global Solutions, where they served as a Customer Service Specialist. In 2008, they took on the role of Technical Support Representative at Advanced Contact Solutions, Inc. From 2011 to 2019, they worked at [24]7.ai, first as a Retention and Relocations Associate and then as a Customer Service Representative. During this same period, they also worked as a Professional Freelancer. In 2014, Claire P. became a Small Business Owner and Entrepreneur. Most recently, they are employed at Cleeng, where they are currently a CSS Shift Lead and Customer Success Specialist.

Claire P. obtained their degree in Education, specializing in Physics for Teachers, from the Philippine Normal University between 2002 and 2006. Claire has also obtained various certifications from LinkedIn, University of Leeds, and Accenture, such as Time Management: Working from Home, Communication and Interpersonal Skills, Remote Work Foundations, Tips for Working Remotely, Digital Skills: Digital Marketing, and Digital Skills: Social Media.

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Previous companies

Timeline

  • B2c Customer Support Team Leader

    August 1, 2023 - present

  • CSS Shift Lead

    January, 2023

  • Customer Success Specialist

    January, 2022

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