Dollia Cortez

Dollia Cortez is a skilled technical professional with extensive experience in IT support roles. Currently serving as a Cloud Support Engineer at Cleo since May 2021, Dollia previously worked as a Production Support Analyst at OpenText, providing primary technical support and managing service tickets effectively. With a background as a Desktop Support Technician at Southern Illinois University, Dollia adeptly diagnosed software and hardware issues while enhancing technology integration within the university. Dollia holds two Bachelor's degrees from Southern Illinois University, one in Information Technology and another in Funeral Service and Mortuary Science.