Mai Ly Nguyen

Mai Ly Nguyen has extensive experience in customer service management roles. Mai Ly'smost recent role was as Head of Customer Service at Clevai Edtech Group, where they managed a team of 80 staff members and was responsible for the development and maintenance of the company's customer service activities. Mai Ly Nguyen has also worked as a Customer Service Manager at Bibabo, JLS Vietnam Education Joint Stock Company, and California Fitness & Yoga Centers Vietnam, where they were responsible for supervising staff, improving customer service experience, and organizing events for members. Additionally, they have worked as a Customer Service Lead at APAX English, where they managed a team to ensure customers' satisfaction with the service and monitored calls for quality assurance. Mai Ly Nguyen has achieved various awards for their work in improving customer satisfaction and managing customer complaints.

Mai Ly Nguyen obtained their Bachelor's degree in Finance and Banking from Phuong Dong University, where they studied from 2011 to 2016.