Edimara C.

Edimara C. has a diverse work experience spanning over two decades. Their most recent role was as a Multilingual Customer Service Specialist at cleverbridge, starting in April 2013. In this position, they provided support to national and international customers, handling their inquiries and complaints through email and phone. Edimara also served as a mentor for new colleagues.

Prior to cleverbridge, Edimara worked at SIGN FOR COM GmbH & Co. KG from July 2009 to March 2013 as a Key Account Manager on behalf of Intel Corporation Iberia. Their responsibilities included managing IT customers, organizing and supporting IT conferences in Portugal and Spain, recruiting and registering customers for marketing programs, sales and lead generation, customer complaint and conflict management, and translation of campaigns and marketing materials into Portuguese and Spanish.

Edimara also held positions at Resulta Ltda (AZO Group) as a responsible for Purchase, Import, and Sales from June 2004 to January 2005, Ferrostaal do Brasil Com. & Ind. Ltda. as a Multilingual Import and Aftersales Assistant from September 2001 to March 2003, KS Pistões Ltda as a Multilingual Export Assistant from January 1999 to August 2001, and ThyssenKrupp Ltda / VDM Edival as a Trainee from January 1997 to December 1998.

Edimara C. obtained their Bachelor of Arts (B.A.) degree in Multilingual Communication (Spanish, German, English) from Cologne University of Applied Sciences, where they studied from 2005 to 2009. In 2008, they attended Universidad Nacional de Córdoba for a brief period, focusing on Spanish, Linguistik, and culture. Prior to that, in 2002, they completed professional training as an Export-Import Merchant at Senac Brasil. From 1997 to 1998, they pursued a degree in Trilingual Executive Assistant (German, English, Spanish) from Deutsche Berufsschule am Colegio Humboldt São Paulo. Their education journey began with a Bachelor's degree for Portuguese and German Language and Literature, as well as Pedagogy, at USP - Universidade de São Paulo, which they successfully completed from 1991 to 1995.

In addition to their formal education, Edimara C. has also obtained several certifications. In April 2020, they received certification in Emotional Intelligence from Escola Conquer. Edimara also holds diplomas in Personal Nutrition and Weight Loss, which were obtained in August 2017 from Shaw Academy.