Victor Lombardi

Victor Lombardi has worked in various roles since 2016. In 2016, they began their career as a Sales Attendant at Filler Ferramentaria. In 2019, they worked as a Store Cashier at Picolino Com. De Confecções Ltda. From 2020 to 2022, they worked at CARUPI in roles such as Supervisor of Customer Success & Customer Experience and Inside Sales. In their Inside Sales role, Victor was responsible for managing customer portfolios, providing customer service, and applying RCA to identify root causes of problems. In 2022, they began working at Clicampo as an Analista de Customer Experience, where they provide customer service and helps to resolve customer issues.

Victor Lombardi has an education history that includes a Graduação Superior de Tecnologia in Processos Gerenciais from Universidade Anhembi Morumbi between 2022 and 2024, and a Formado no Ensino Médio Técnico in Ciências da Computação e Informática from COPI - Colégio Paulista de Informática between 2002 and 2012. Additionally, they have obtained certifications in Introdução ao Customer Success from CS Academy in June 2022, Fundamentos de Gestão de Projetos: Qualidade from LinkedIn in March 2022, and Treinamento de White Belt em Lean Seis Sigma from Grupo Voitto in March 2022.