Elizabeth Ponce de Leon has a diverse work experience history. Elizabeth currently holds the position of Manager, Customer Success at Cloudbeds since March 2022. Prior to this, they worked at Booking.com from 2017 to 2020 where they held multiple roles such as Booking Home Partner Manager and Booking Home Account Executive. In these positions, they were responsible for managing accounts, supporting partners with commercial and operational tasks, and providing training and onboarding to new partners. Before joining Booking.com, they worked at Hyatt Regency from 2014 to 2017. Elizabeth'sroles at Hyatt Regency included Leisure Travel Sales Executive, Corporate Sales Account Executive, Assistant Sales, and Reservations Sales Agent. In these positions, they handled various responsibilities such as managing accounts, following up on inquiries, implementing sales strategies, and processing reservations.
Elizabeth Ponce de Leon obtained a Licenciatura in Hotel Management from Vatel France, where they studied from 2006 to 2008. In addition to their formal education, they have obtained several certifications through LinkedIn. These certifications include Mindfulness Practices, Asking Great Sales Questions, Habilidades de vida con un café, LinkedIn Video Marketing for Personal and Brand Pages, Managing Your Sales Territory, Projecting Intelligence, Strategic Thinking, Giving and Receiving Feedback, and Strategic Negotiation. The certifications were obtained between April 2020 and September 2020.
March, 2022 - present