LS

Lauren Mullinix (Snure)

CS Operations Specialist at Cloudbeds

Lauren has a diverse background in customer service and operations, with experience ranging from freelance writing to managing enterprise customers at Cloudbeds. Lauren has a strong track record of building relationships with clients, troubleshooting technical issues, and driving customer success. Lauren possesses excellent communication skills and has a Bachelor of Science in Journalism and Mass Communication from the University of Colorado Boulder.

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Timeline

  • CS Operations Specialist

    March 1, 2024 - present

  • Strategic Customer Success Manager

    February, 2022

  • Customer Success Manager

    July, 2021

  • Onboarding Coach Retention Agent

    April, 2020

  • Customer Support Coach Lead Onerooftop

    May, 2017