Mónica Alejandra Guerra Rico

Mónica Alejandra Guerra Rico has a diverse work experience that spans various industries and roles. In 2021, they worked as an Inbound Sales Executive LATAM at Cloudbeds. From 2020 to 2021, they were a Social Professional at Fondo de Desarrollo Local de Kennedy, where they verified and analyzed the living conditions and vulnerability of senior citizens in the Kennedy locality. At Sitel Group from 2019 to 2020, they excelled as a Bilingual Agent, addressing customer inquiries and resolving issues, while also achieving sales targets. Prior to that, they worked at tuboleta.com as a Commercial Executive and Ticketing Analyst, focusing on customer acquisition and ensuring seamless event execution. In 2018, they had a research internship at Universidad Externado de Colombia, where they assisted faculty in research projects and contributed to the creation of two master's programs. Mónica Alejandra also worked briefly as a Commercial Executive at Hotel Black Tower Premium and started their career as a receptionist at hotel Charlie's Place. Furthermore, they had accounting assistant experience as an independent contractor. Mónica's earliest work experience includes a role as Captain of Waiters, Cost, and Warehouse at Universidad Externado de Colombia.

Mónica Alejandra Guerra Rico attended Universidad Externado de Colombia from 2011 to 2015. During their time there, they studied Administration of Tourism and Hotel Businesses. Mónica Alejandra earned a degree in this field of study. In addition to their education, Mónica also obtained a certification in Persuasive Sales from LinkedIn in December 2021.