Mike Cleary

Mike Cleary has over 25 years of experience in the technology industry. Mike was most recently the SVP of Global Customer Success at CloudCheckr. In this role, they were responsible for ensuring customer satisfaction and success.

Prior to that, Mike worked at Ellucian for over 19 years, where they held the position of Vice President of Customer Success. Mike led a global team and was responsible for customer support, renewal of recurring revenue agreements, and implementing customer-facing support solutions.

Before Ellucian, Mike worked at Campus Pipeline, Inc, where they served as the Senior Director of Customer Support. Mike established a new technical support team and implemented training and policies to ensure customer success and satisfaction. Campus Pipeline was later acquired by SCT/SunGard Higher Education.

Earlier in their career, Mike held roles at Utah Education Network and Discover Card as a Technical Director.

Overall, Mike's work experience demonstrates their expertise in customer success, support, and ensuring customer satisfaction in the technology industry.

Mike Cleary earned a Bachelor of Science (B.S.) degree in Computer Science from the University of Utah, where they studied from 1986 to 1991. In addition to their degree, Mike has obtained several certifications, including FOCP: FinOps Certified Practitioner from The Linux Foundation in January 2023, Customer Experience: Journey Mapping from LinkedIn in March 2019, Critical Thinking from LinkedIn in February 2019, Strategic Thinking from LinkedIn in February 2019, and AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in July 2020.