Fernando Arturo Muñoz Sánchez

Fernando Arturo Muñoz Sánchez is currently the Head of Customer Experience at CMI-Corporación Multi Inversiones. Previously, Fernando Arturo held positions such as Head of Customer Insights & Experience at Interjet and Director Improvement & Innovation CX at Aeromexico. With a strong background in customer care, market research, and quality assurance, Fernando has demonstrated expertise in enhancing customer experience and satisfaction across various industries. Their educational background includes studies at Universidad Iberoamericana, Escuela Bancaria y Comercial, Harvard Business School Online, and Universidad Nacional Autónoma de México.