Craig Arnold

Craig Arnold is an experienced manager currently serving as the Complaint & Disputes Manager at Co-op, a position held since March 2009, overseeing operations for the complaints and 24hr team within Coop Funeralcare. Previously, Craig led an award-winning pre-need Funeralcare sales team, recognized as a finalist for the CCMA Sales Team Manager of the Year in 2021 and as Highly Commended Team Manager of the North West in the Call Northwest Awards 2020. Craig's career began at Coop Electrical, progressing from advisor to team manager while managing several teams across different sectors. Earlier roles include Operations Assistant at UK Mail and Stage Technician at Plaza Theatre Company. Craig holds a BTEC Diploma with distinction in Business Administration and Management from Stockport College, as well as a BTEC National Award in Business & IT from the same institution, and has attained 12 GCSEs from Reddish Vale Technology College.