Rebecca Franco

People Management at Coaktion

Rebecca Franco has a diverse work experience spanning over several years. Rebecca'smost recent role is at Co.Aktion, where they are responsible for people management. Prior to that, they worked at B3 as an HR Analyst, where they were involved in various HR activities such as payroll processing, data management, and support for the administration of personnel. Before B3, they worked at DHL Supply Chain as an HR Analyst, where they were responsible for time management, system implementation, process optimization, and report generation. Rebecca'searlier experience includes working as an Assistant in the HR department at Catho OnLine. Rebecca has demonstrated proficiency in HR systems such as ADP, Oracle, RM Labore, Global Antares, and SAP. Rebecca has also dealt with internal and external audits and compliance visits from the labor department. Throughout their career, Rebecca has been involved in various HR functions such as recruitment, onboarding, training, and employee support.

Rebecca Franco completed their Bachelor's degree in Administration from Centro Universitario FIEO between 2006 and 2009. In 2012, they obtained a Technical degree in Human Resources from SENAI. In terms of additional certifications, they completed the "Formação Master em Excel," "Formação de Líderes Kaizen," and "Treinamento de Green Belt em Lean Seis Sigma" from Grupo Voitto in June 2023. Additionally, they obtained the certification in "Produtividade Inteligente" from Escola Conquer in January 2023.

Location

Osasco, Brazil

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Coaktion

Somos um ecossistema para a transformação digital da experiência do cliente. Marcas que buscam construir relacionamentos mais saudáveis, humanos e felizes encontram em nosso ecossistema de CX especialistas, empresas, parceiros e soluções que elevam a experiência ao longo de toda a jornada do cliente. Integramos uma rede de empresas próprias com soluções diversas para a experiência do cliente: Aktie Now, Workise, Droz e Callwe, e parceiros como Zendesk, Monday, HubSpot e Intercom. Atendemos clientes de diversos setores, incluindo Varejo, Tecnologia, Financeiro, Saúde e Educação; Impactamos mais de 100 milhões de consumidores pelo nosso ecossistema de CX; Temos orgulho de ser uma das melhores empresas para se trabalhar pelo Great Place to Work.