Ernest John Malayao

Ernest John M. has extensive experience in customer care and graphic design, currently serving as an Account Customer Care Associate at COCOLIFE since January 2019, where responsibilities include updating the company database and collaborating with the sales team to address issues faced by high-revenue customers. Prior to this role, Ernest worked as a Graphic Designer at Webcast Technologies Inc. and Innov8tive Design and Development, focusing on user requirements and illustrating design concepts through storyboards and process flows. Ernest holds a Bachelor of Science in Information Technology, specializing in Digital Arts, from FEU Institute of Technology, which was completed in 2017.