DC

Daisy Chapelier-Dehesdin

Director Customer Experience at Codacy

Daisy Chapelier-Dehesdin has extensive work experience in various roles, starting in 2010 with Essilor as a Trade Marketing Assistant. Daisy was responsible for launching national events and creating marketing visual tools for opticians. In 2011, they became a Sales Associate and later a Brand Manager at GERARD DAREL, where they opened a shop for the Olympic Games and managed a team.

In 2014, Daisy worked as an Office Manager at French Touch Lessons, where they developed a website and social media profile, as well as customer conversion tools. From 2015 to 2016, they served as a Business Development Manager at WEI-UK Consulting, initiating new leads and creating marketing proposals.

Daisy then joined Houzz in 2016 as an Account Executive, selling local visibility to home builders and introducing the Pro+ version of the platform to new leads. Daisy worked at Swogo as a Customer Success Manager from 2018 to 2020, focusing on maximizing product adoption and renewing accounts.

Most recently, they worked at Codacy, first as a Customer Success Manager and currently as a Business Operations Manager. In these roles, they optimized processes, improved team maturity, and increased customer performance data availability. Daisy also closed expansion opportunities and maintained high renewal rates.

Overall, Daisy Chapelier-Dehesdin has a diverse background in customer success, marketing, business development, and operations management.

Daisy Chapelier-Dehesdin started their education in 2008 at IUT le Havre where they pursued a degree in DUT - Techniques de commercialisation. Their studies at this institution focused on various subjects such as Commerce, Marketing, and Negotiation. Daisy completed this program in 2011.

In 2013, Daisy continued their educational journey at Hult International Business School. Daisy enrolled in a Bachelor of Business Administration (BBA) degree program that encompassed diverse fields of study, including Management, Marketing, Finance, and Business Fundamentals. Their studies at Hult International Business School lasted until 2016, ultimately leading their to earn their bachelor's degree.

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Previous companies

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Timeline

  • Director Customer Experience

    August 1, 2023 - present

  • Business Operations Manager

    February, 2022

  • Customer Success Manager

    May, 2021

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