Siobhan Alexander

Siobhan Alexander is an accomplished professional with extensive experience in customer success and operations across the tech industry. Currently serving as Head of Customer Success Operations at CodeSignal since September 2022, Siobhan previously held leadership roles at Catalyst Software, Lacework, and Siemplify, where strategic enhancements in customer success models and team enablement training were pivotal. Notably, Siobhan drove significant growth in net revenue retention at Catalyst and Lacework, while developing processes to improve customer engagement and service delivery. Siobhan's earlier career includes roles at Cybereason, Fuze, and Bullhorn, demonstrating a solid foundation in sales and account management. Siobhan holds a Master’s degree in International Business from Higher School of Economics and a Bachelor’s degree in Russian Language and Literature from Boston University.