Jeannette Phillips

Jeannette Phillips is an experienced professional in tech support and analytics, currently serving as Tech Support Lead at CodeSmart, Inc. since March 2020. Previously, Jeannette held several significant roles, including Business Analyst for Microsoft’s Azure Sponsorship team, where responsibilities involved managing escalations for Azure customers. Prior positions include Systems Experience Analyst at T-Mobile, Lead Site/Remote UXC Coordinator at Microsoft, and Call Center Manager at Precision Door Service, showcasing expertise in customer support, call center management, and process improvement. Jeannette also has experience as Call Center Supervisor at WDS Global and SSM Support Service Manager for Microsoft, demonstrating a strong background in leadership and technical support across multifaceted projects.