Kelly Chiles

Kelly Chiles is an accomplished Senior Customer Success Manager at Solutions by Text since July 2023, bringing extensive experience in client relations and account management. Prior to this role, Kelly served in various positions including Senior Client Success Manager, Client Success Manager, and Client Success Specialist at TrueAccord from March 2019 to April 2023. Kelly's career began at Centrinex, where responsibilities included serving as Client Relations / Account Manager from December 2006 to November 2018, focused on building strong customer relationships. Earlier experience includes working as an Account Manager at Countrywide Full Spectrum Lending, where efforts were aimed at expanding the mortgage loan portfolio. Kelly holds a Business Administration degree from the University of Missouri-Kansas City and an Associate's degree in Business Administration and Management from Kansas City Kansas Community College.