James Gomez

James Gomez is a seasoned professional with a wealth of experience in customer services and operations. James has held various senior leadership roles in companies such as Cogito Corp, Five9, Verizon Business, and MCI Telecommunications Corporation. James's expertise includes strategy development and implementation, professional services delivery, enterprise software implementation, customer account management, workflow strategy and governance, information security management and information technology management. Throughout their career, James has excelled in establishing and managing business partner relationships and leading the design and implementation of strategic enterprise contact center technology.