Felycette Festejo

Felycette (Ging) Festejo is an experienced operations and service delivery professional with a strong background in management across various organizations. Currently serving as Associate Director at Cognizant, Felycette has held significant roles such as Director of Operations and Service Delivery Manager at Alorica Philippines, Inc. Previous experience includes Operations Manager positions at IBM Global Process Services and TELUS International Philippines, as well as roles from Senior Team Captain to Customer Care Advocate. Felycette began a career in customer service as a Travel Representative at Peoplesupport Inc. Educationally, Felycette holds a Bachelor of Arts degree in Mass Communications from Miriam College Foundation, Inc., and completed studies at St. Scholastica's Academy of Marikina.