Katie Post

Manager, Client Operations at Collective Health

Katie Post has a diverse work experience. Starting in 2011, they worked as a Communications Assistant at CaptionCall, where they were responsible for testing applicants, training new hires, and relaying calls for the deaf and hard of hearing. In 2012, Katie joined the United States Army Reserve as a Specialist, where they maintained detailed inventory, worked in a team setting, and led training platoons. In 2014, they worked as a Customer Service Representative at Retail Credit Solutions. From 2015 to 2019, Katie worked at National MedTrans Inc., initially as a Training Development Manager, where they designed training curriculum and implemented a call center quality initiative. Later, they took on roles as an Implementation Specialist and a Product Manager, focusing on designing software features and analyzing user needs. Since 2019, Katie has been working at Collective Health, starting as an Implementation Specialist and progressing to an Implementation Team Lead and currently as a Manager, Client Operations.

Katie Post attended the University of Nevada-Las Vegas from 2013 to 2015, although the specific field of study is unknown. Katie then pursued their education at the University of Utah from 2018 to 2021, where they focused on Family and Consumer Sciences as well as Certified Financial Planning. The information provided does not indicate whether they obtained a degree from either institution.

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Timeline

  • Manager, Client Operations

    July, 2023 - present

  • Implementation Team Lead

    July, 2021

  • Implementation Specialist

    July, 2019