Patrick Stapleton

Patrick Stapleton is an experienced IT service management professional currently serving as Service Manager at Commify and Exam Invigilator at Nottingham Trent University. Previous roles include Change Success Manager at NEC Software Solutions and Head of Service Operations at DFS, where Patrick led day-to-day service operations and drove significant improvements in service delivery and operational efficiency. With a strong background in IT service management dating back to 2015, Patrick has contributed to organizations such as iPSL, Pink Elephant, and Cherwell Software on various consultancy projects, enhancing service maturity and implementing ITIL processes. Patrick holds multiple degrees in HR and Mathematics, including a Master's in Human Resources from De Montfort University and is a member of The Chartered Institute of Personnel and Development.