Jose Antonio Peña-Rosales

Service Desk Manager at Community IT Innovators

Jose Antonio Peña-Rosales joined Community IT Innovators in 2016. As Service Desk Manager, he is responsible for the management and operations of Community IT’s service desk call center.

Prior to coming to Community IT, Jose Antonio worked in telecommunications for an Internet Service Provider for 9 years, focusing in two sectors: project management in technology and retail strategic marketing. He also worked in the Inter-American Development Bank as Resource Planning Assistant for 1 year, coordinating IT provisioning of electronic devices to employees worldwide.

Jose Antonio was born and educated in Venezuela and speaks English and Spanish. Upon coming to this country in 2014, he attended Carlos Rosario School. He has a B.S. in Information Systems, and holds CompTIA A+ and Network+ certifications.

Timeline

  • Service Desk Manager

    Current role