Sibongile Nosipho Ndlovu currently serves as a Medical Aid Administrator at Compendium Insurance Brokers and has significant experience in the healthcare sector, previously working as a Quality Assurance Specialist at Momentum Health4me and as a Query Resolution Officer & Social Media Specialist at Momentum Health Services. In the latter role, Sibongile managed complex queries, escalated social media issues, and supervised junior staff while ensuring service delivery met established SLAs. Sibongile holds a National Certificate NQF Level 5 in Wealth Management and is pursuing a National Certificate for Representatives in all Categories of FSP's RE 5 from Moonstone Business School of Excellence.
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