QA Engineer

Position Title: QA Engineer

Reports to: QA Lead & Senior QA Automation Engineer

Location: Ireland (remote)

About us:

Compliance & Risks is the leading provider of product and regulatory compliance SaaS solutions. The combination of our enterprise-grade platform, C2P, extensive global regulatory content, and a team of subject matter experts enables global companies across multiple sectors (consumer electronics, household appliances, apparel, medical devices, and more) to build safe, sustainable products in a world full of change. 

The company serves 300+ global enterprise customers, including GE, Google, Nike, Amazon, Ikea, Bose, Tesla, Vaillant, Unisys, Samsung and Fujitsu.

What makes C&R a great place to work?

• We have an award-winning, remote-first, flexible workplace

• We work with the biggest companies in the world, helping them to comply with regulations and achieve their Environmental, Social, and Governance goals

• We won the Best Health & Wellbeing Strategy Award at the 2023 HR Leadership and Management Awards

• Our regulatory experts are at the center of EU policy on AI and contributing to the evolving AI landscape

• We own the world’s most comprehensive database of legislative information, which drives insights and actions, to help customers bring products to market faster with lower risk and ensure ongoing compliance

• We strive to continually innovate and invest in the latest technologies so that we solve the job-to-be-done of our customers

Purpose:

We are seeking a detail-oriented Quality Assurance Engineer to join our dynamic team. This position offers an excellent opportunity for individuals looking to kick start their career in Quality Assurance within the software industry.

Key Responsibilities:

• Perform manual testing on software applications to identify defects and ensure functionality meets quality standards.
• Provide in-depth support for customer reported production defects and triage issues as they arise.
• Verify reported bugs, conduct root cause analysis, and collaborate with development teams to resolve issues.
• Execute regression testing to validate software stability and performance across different releases.
• Document existing processes, workflows, and test scenarios for improved clarity and knowledge sharing.
• Develop and maintain comprehensive test cases to cover various use cases and scenarios.
• Collaborate closely with customer-facing teams to understand user requirements and resolve production-related issues promptly.
• Assist development teams in troubleshooting and diagnosing defects found in production.
• Participate in team meetings, provide feedback on product quality, and contribute to process improvement initiatives.

Skills & Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
• Basic understanding of software testing concepts and methodologies.
• Strong analytical skills with a meticulous attention to detail.
• Ability to communicate effectively and work collaboratively within a team environment.
• Familiarity with bug tracking tools (e.g., JIRA, Bugzilla) is a plus.
• Experience in writing clear and concise documentation.
• Eagerness to learn and adapt in a fast-paced, agile development environment.
• Prior exposure to customer support or interaction is advantageous.
• Passion for ensuring product quality and customer satisfaction.

Why Join Us:

• Gain hands-on experience in software quality assurance and testing.
• Opportunity to work with cutting-edge technologies and contribute to innovative projects.
• Collaborative and supportive team environment fostering growth and skill development.
• Competitive compensation package and benefits.

If you are enthusiastic about software quality and eager to embark on a rewarding career journey in QA, we encourage you to apply and become part of our talented team!

Work Location: 

While your team will be predominantly distributed in Ireland, if you live near our Cork office you can use the office any time you wish. Also, you may be expected to travel there 2-3 times per year for team and company gatherings.

Company Highlights

• 20-30% YoY revenue growth since 2017

• Established global offices

• Top private equity sponsorship from Luminate Capital Partners

• 90,000+ regulations and standards on the platform

• A market-leading retention rate over 95%

We are a diverse team in Compliance & Risks and we are committed to building and promoting an inclusive place to work for everyone. We strive to attract and retain a diverse range of people into our organization.  We aim to increase the diversity of our employee base by growing our diverse talent pipeline, including partnerships with organizations like Resilient Coders, Women who code, Women in Tech. We are committed to equality of opportunity for all employees, by promoting a work environment free from bullying, discrimination or harassment. Compliance & Risks is an equal opportunities employer.