Joseph McCalpin is a skilled IT professional with extensive experience in technical support roles across various organizations. Currently serving as a System Support Specialist at Concentra Urgent Care since October 2022, Joseph previously held positions including Desktop Support Technician at Aspire Systems and IT Support Technician at North Bay Regional Health Centre. Earlier roles include Desktop Support Analyst and Help Desk Analyst at LifeLong Medical Care, as well as an Information Technology Associate Intern at NorthBay Healthcare. Joseph began in the IT field as a trainee with Year Up and has foundational experience as an Information Technology Help Desk Technician at Heroes Cafe & Tavern. A graduate of Diablo Valley College with a degree focused on IT Help Desk & Support, Joseph has demonstrated a commitment to providing quality customer service and effective technical solutions throughout a progressive career path.
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