Edyta Szubert

Edyta Szubert has extensive experience in operations and quality management across various companies in the customer service industry. Edyta currently holds the position of Country Lead and Director of Operations at Concentrix, overseeing a large team globally. In their previous roles, Edyta has managed teams of over 1000 employees, focusing on training, quality, and customer satisfaction. With a background in sociology and quality management, Edyta demonstrates strong leadership and communication skills in driving operational excellence and employee development.