Tonichi Achurra-Parekh is a seasoned executive with extensive experience in the contact center industry, currently serving as Vice President at Concentrix since June 2022. Tonichi has held significant roles such as Country Manager at Nearsol and Voxpro, and Vice President at multiple companies including TELUS International Philippines, STARTEK, Teleperformance, and GENPACT LLC. Additionally, Tonichi has been a member of the Board of Trustees for the Contact Center Association of the Philippines since January 2017. Educationally, Tonichi holds a Bachelor of Science degree in Business Administration and Management from De La Salle University, obtained in 1997.
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