Account Manager

Account Manager

Concord Technologies is currently seeking an Account Manager for its growing team in Seattle, Washington.  We are looking for exceptional individuals with a competitive spirit and the desire to put in the work to become a top performer. 

Based remotely, the Account Manager is a key contributor to the continued success of Concord’s growing Sales Team. In this frontline, position you will be the first touch point between Concord and new prospective customers responsible for building sales/lead pipeline for the sales organizations. 

Concord craves your contribution of passion, commitment to excellence, high energy, and devotion to always doing what’s right to build upon our vastly diverse and intellectually stimulating work environment. Concord is committed to the ongoing career development of its employees and has standardized on Miller-Heiman-based selling principles to accelerate deal closure. Miller-Heiman classroom, remote learning, and/or book study opportunities are provided by Concord.

  

Here's the thing: We're growing. Fast. And if your idea of a good time is being a part of something big, then this is the place—and the team—for you. 

Essential Functions:

Account Manager, you will play a crucial role in managing a diverse portfolio of customer accounts, cultivating strong relationships, and driving revenue growth through upsell opportunities. If you are passionate about delivering exceptional customer service and have a proven track record in account management, we invite you to apply. 

• Take ownership of the entire sales process, including conducting discovery calls to drive pipeline growth and generate revenue within your assigned accounts.

• The Account Manager is responsible for proactive prospecting efforts aimed at driving revenue growth.

• Exceed annual revenue targets by effectively managing and growing your account portfolio.

• Identify and capitalize on upsell opportunities within existing accounts to achieve quota targets.

• Provide outstanding client relationship management for both new and existing clients.

• Act as a trusted advisor, assisting clients in leveraging Concord's product offerings to achieve their business objectives.

Position Requirements:

• College Graduate, or equivalent experience

• 8+ years of individual quota-carrying sales experience

• Proven track record of achieving performance goals including quotas, revenue targets, and other key performance metrics.

• Experience in facilitating resolution to customer problems

• Strong communication, interpersonal, organizational, and presentation skills.

• Capable to work independently as well as part of a team in a fast-paced environment

The on-target earnings (OTE) range for this role is $130,000 - $180,000 (base plus variable.) Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown.

Additional employee benefits at Concord Technologies:

• 401K plan w/ 6% company match (vests immediately)

• Flex-Time off + sick time

• 10 company holidays

• Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.

• Voluntary insurance options:

  • Pet insurance options (dog/cat)
  • Employee Life and AD&D
  • Spousal Life and AD&D
  • Child Life and AD&D

• Paid Parental Leave program

• Free unlimited ORCA card (Seattle area residents)

• Employee Rewards and Recognition through NectarHR

• Unlimited access to Udemy for Business

About Concord Technologies:

Concord Technologies is a provider of secure document exchange, intelligent document automation, and workflow solutions to healthcare providers, payers, and other highly regulated businesses. Concord’s suite of solutions has been providing swift and secure document transmission for more than two decades, transmitting 3 billion pages a year while supporting more than 1,500 organizations every day. The company is also recognized for its best-in-class development of new artificial intelligence technologies and industry-leading applications that help its customers grow and manage their business. Concord’s superior service and forward thinking have been rewarded with a client retention rate of more than 98% year over year.