Pam MacUra

Pam Macura has a diverse work experience spanning over several years. Their most recent role was as a Customer Service Representative at Connect America, where they provided exceptional service and assistance to the Elder community. Pam worked closely with Elder Care facilities, ensuring the safe and timely installation of necessary equipment in their homes. Prior to this, they worked at L.L.Bean as a New Hire Training Coordinator, where they prepared holiday hires for the busy holiday season by teaching them about the company's history and customer service values. Pam also worked as a Sales Representative at L.L.Bean, where they focused on customer satisfaction, catalog ordering, sales, cash office management, training, special events, merchandising, and front-end management. Pam also has experience as a Merchandiser and Customer Service representative at Wegmans Food Markets, where they focused on safety, building customer relationships, inventory control, and merchandising. Pam has also worked as a Substitute Teacher at Kelly Services, teaching elementary school students and assisting with various classroom duties. Prior to that, they held roles as a Call Center Supervisor at Boston Communications Group and as a Customer Service and Contract Administration representative at Proteon. Throughout their career, Pam has demonstrated their ability to provide exceptional customer service, adapt to various roles and environments, and effectively manage teams.

Pam Macura has a diverse educational background. Pam began their education at Stoneham High School, where they completed the Bachelor of Applied Science (BASc) program, focusing on College/University Preparatory and Advanced High School/Secondary Diploma. After high school, they pursued a Bachelor of Science (BS) degree in Management Retail Merchandising at Framingham State University, graduating in 1986.

In 1990, Pam Macura furthered their education by pursuing a Master of Business Administration (MBA) degree at Nichols College, specializing in Masters Business Management. Pam successfully completed their MBA program in 1992.

To enhance their skills and career prospects, Pam Macura obtained a certification in Office Specialist from the Woburn Employment Trade Center DET in 2008-2009.

In addition to their formal education, Pam Macura has also obtained a certification from Microsoft in August 2016, although the institution providing the certification is not specified.