Customer Service · Full-time · Montreal, Canada
We are Connect&GO, a global tech leader providing attractions management software that empowers venues to create unforgettable guest experiences. We simplify operations and boost revenue while relentlessly focusing on customer needs. Our culture is built on innovation, fueled by fun and laughter. Join us as we challenge industry norms, drive value for our customers, and shape the future of attractions.
Mission:
As the Director of Partnerships at Connect&GO, you will spearhead the strategic development and management of our global partnerships and alliances. This pivotal role demands a visionary leader who can identify and cultivate relationships with key players across the attractions industries to bolster Connect&GO’s market position and accelerate our growth trajectory. Your mission will be to forge transformative partnerships that not only drive revenue but also enhance our product offerings and extend our market reach. By developing deep, strategic relationships with technology providers, resellers, industry influencers, and other relevant stakeholders, you will ensure that these alliances generate significant value and create competitive advantages for Connect&GO. This role requires a balance of strategic vision, industry expertise, and tactical execution, enabling you to set and achieve ambitious partnership goals that align with our overarching business objectives and growth strategies.
Identify, prioritize, and develop strategic partnerships with technology providers, resellers, and industry influencers to expand Connect&GO’s reach and impact in the market.
Drive revenue growth through partner-driven sales initiatives, leveraging extensive networks and channels to enhance customer acquisition and sales opportunities.
Maintain and deepen relationships with key partners, acting as the primary liaison and aligning partnership goals with Connect&GO’s strategic objectives.
Implement comprehensive partner enablement programs, including training and resources, to ensure partners are equipped to effectively sell and support Connect&GO’s solutions.
Collaborate with cross-functional teams (marketing, sales, product development, etc.) to craft and execute go-to-market strategies for partnership initiatives, ensuring cohesion with overall business goals.
Develop and oversee joint marketing campaigns with partners to generate demand and support sales activities.
Monitor partner performance, establishing key metrics and KPIs, and conduct regular analysis to optimize partnership strategies and achieve desired outcomes.
Stay abreast of industry trends, competitor activities, and market dynamics, integrating insights into partnership strategies for continuous improvement.
Lead negotiations for partnership agreements, ensuring terms that benefit both Connect&GO and its partners while safeguarding the company’s interests.
Collaborate with the VP of sales and the finance team to develop financial models to project the impact of partnerships on revenue and profitability.
Prepare and present regular reports on partnership performance to senior leadership.
What you will need to succeed:
Bachelor's degree in business administration, marketing, or related field.
Minimum 8 years of experience in channel and alliances partnerships, preferably within the SaaS, technology or attractions industry.
Demonstrated track record of developing successful partnership programs, driving revenue growth, and broadening market reach.
Experience in contract negotiation and strategic planning with a keen understanding of mutually beneficial partnership dynamics.
Familiarity with the technology landscape within the entertainment and attractions industry is desirable.
High emotional intelligence, with the ability to engage in meaningful negotiations and manage complex partner relationships.
Strong analytical skills to evaluate partnership performance and make data-driven decisions.
Ability to adapt to evolving business needs, priorities, and industry trends.
In addition to our amazing company culture, dynamic industry, and incredible growth journey, there are even more exciting benefits waiting for you:
Work-Life Balance
Experience a rejuvenating 4-day work week.
Enjoy unlimited sick days for when you need to focus on your health.
Celebrate your birthday with a paid day off.
Unwind with up to 5 weeks of paid time off annually, including 4 weeks of vacation and 1 week between Christmas and New Year’s.
Health and Wellness
Take care of yourself and your family with comprehensive health and dental benefits from day one.
Invest in your physical and mental well-being with our fitness allocation program and access to Econofitness at the office at any time.
Access an employee assistance program and telemedicine services for online medical consultations.
Growth and Development
Accelerate your career with access to external training, Udemy platform, mentorship, and learning resources.
Expand your skill set and knowledge base to achieve your professional goals.
Company Culture
Be part of a supportive and inclusive team that values transparency.
Contribute to a culture of curiosity, trust, and innovation.
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